Whether you live in Anchorage, Eagle River, Chugiak, Peters Creek or Girdwood, our friendly Customer Service Representatives are ready to help you with any of your water and sewer needs.

Contact

To establish service, discontinue service, obtain billing information or water meter requirements, contact us:

• Phone: (907) 564-2700 or toll free (866) 650-2700; Interpreter Services Available
• In Person: 3000 Arctic Boulevard, during AWWU Office Hours
• Email: CustomerService@awwu.biz
• Fax: (907) 562-0702
• Hearing Impaired Access: www.alaskarelay.com or dial 711
• Mail: AWWU, PO Box 196626, Anchorage, AK 99519-6626

Special Assessments

• Phone: (907) 786-5544
• In Person or Mail: 3000 Arctic Blvd., Anchorage, AK 99503

Links

• Account Assistance
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  • Coins Can Count
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• Rates and Billing Policies
  • Understanding Your Bill
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  • Water Utility - AWU Tariff
  • Sewer Utility - ASU Tariff
• For Builders and Developers
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• In The Field
  • Call Before You Dig
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  • Backflow Prevention
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• Report a Problem
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  • Follow Us
  • What to do in an Emergency
• Frequently Asked Questions